Which statement about Pareto charts is true?

The statement that Pareto charts identify problem causes that occur most frequently is accurate. Pareto charts are a visual tool used in quality control and process improvement, based on the Pareto Principle, which posits that a small number of causes typically contribute to a large percentage of individual problems or defects. By organizing and displaying information about these issues in descending order, a Pareto chart allows teams to quickly identify the most significant factors that need addressing. This prioritization is crucial for effective problem-solving and resource allocation, enabling organizations to focus their efforts on resolving the most impactful issues first.

The other statements do not accurately describe the function of Pareto charts. While scheduling tasks might involve various tools and metrics, Pareto charts are not designed for that purpose. They also do not quantify employee performance directly, as their main focus is on identifying and prioritizing process-related problems rather than measuring individual contributions. Lastly, while high-cost issues can be represented in a Pareto chart, the chart is not limited to them; it encompasses all types of issues, regardless of their cost. This broad applicability is essential in driving overall quality improvement efforts.