What does TQM stand for in quality management?

Total Quality Management (TQM) is a comprehensive approach to improving organizational processes, products, and services by focusing on quality in all aspects of operation. TQM emphasizes the involvement of all employees in an organization, from top management to frontline workers, in improving processes, products, services, and the culture of the organization.

The fundamental principles of TQM include a customer-focused approach, continuous improvement, and a commitment to quality in every aspect of the business. It’s a philosophy that seeks to embed awareness of quality in all organizational processes. By promoting teamwork, fostering communication, and encouraging a shared vision of quality, TQM aims to reduce waste and inefficiencies while enhancing customer satisfaction.

The other terms, while they may sound plausible, do not represent the recognized methodology or philosophy of TQM as established in the field of quality management. Total Quality Management is the widely accepted term that captures this all-encompassing focus on quality across an organization.